Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account
- Make a shipment
- Contact us for support
- Use our services
The types of information we may collect include:
- Personal Information: name, email address, phone number, address
- Payment Information: credit card details, billing address
- Shipping Information: recipient details, package contents description
- Device Information: IP address, browser type, operating system
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect rights, privacy, safety, or property
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
Security
We use industry-standard safeguards — encrypted connections, hashed passwords, restricted internal access — to protect your information. No system is perfectly secure, so we recommend choosing a strong, unique password and keeping your contact details up to date so we can reach you if anything looks unusual on your account.
Children
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
Changes to This Policy
We update this policy whenever our practices change. The "last updated" date at the top of this page always reflects the current version, and we'll notify you in-app or by email before any change that materially affects how we use your data.